Question 1

Where is your seafood sourced?

Accepted Answer

Our sourced locally whenever possible. Most comes from Newport News, North and South Carolina, Virginia, Maryland, New England and Florida.

Question 2

How much ahead of time should I order?

Accepted Answer

A day at least. Preferably two days. Near the holidays, the sooner the better.

Question 3

Whats the difference between fresh and fresh-frozen?

Accepted Answer

Fresh is never previously frozen and thawed. Frozen is usually either flash-frozen on the boat or at the processing plant/harbor.

Question 4

Can I freeze seafood to use later?

Accepted Answer

es. Fish, Shrimp, Scallops and Crabmeat freeze well for later usage. Other seafood should be enjoyed as fresh as possible.

Question 5

When do you get your deliveries?

Accepted Answer

Mondays, Tuesdays, Thursdays, Saturdays. Everything is kept on ice 24/7

Question 6

How do I add a new question & answer? (Demo)

Accepted Answer

To add a new FAQ follow these steps:  1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.

Question 7

Can I insert an image, video, or gif in my FAQ? (Demo)

Accepted Answer

Yes. To add media follow these steps:  1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.

Question 8

How do I edit or remove the “FAQ” title? (Demo)

Accepted Answer

You can edit the title from the Settings tab in the app.  If you don’t want to display the title, simply disable the Title under “Info to Display”.

Question 9

What is an FAQ section? (Demo)

Accepted Answer

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.